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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article International Women’s Day – let’s move this from an event to a culture!

International Women’s Day – let’s move this from an event to a culture!

  • Post author:Gordon Tredgold
  • Post published:March 8, 2018
  • Post category:Leadership

With the growth of the #MeToo and the #TimesUp movements, I think these are timely reminders of just how far we still have to go in creating businesses and environments where not only…

Continue ReadingInternational Women’s Day – let’s move this from an event to a culture!
Read more about the article Are Women Better at Customer Experience than Men?

Are Women Better at Customer Experience than Men?

  • Post author:Charles Bennett
  • Post published:March 8, 2018
  • Post category:Customer Innovation

It's time for a bit of positive discrimination I was talking to Gordon Tredgold (our Leadership expert) about the implications of International Women’s Day and two things struck us. Firstly,…

Continue ReadingAre Women Better at Customer Experience than Men?
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