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  • Think differently to find the best talent: Recruitment in a disruptive digital age
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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article If your marketing is not working then be careful you don’t blame the messenger

If your marketing is not working then be careful you don’t blame the messenger

  • Post author:Adrian Swinscoe
  • Post published:March 26, 2020
  • Post category:Article/Customer Experience

I wouldn’t be surprised if you were like most business owners and marketing executives in that you’ve tried dozens of marketing tips or ideas, and have been disappointed in the…

Continue ReadingIf your marketing is not working then be careful you don’t blame the messenger
Read more about the article 5 negative impacts of a blame culture

5 negative impacts of a blame culture

  • Post author:Gordon Tredgold
  • Post published:March 24, 2020
  • Post category:Article/Leadership

How do you respond when a problem occurs? Do you leap into action and go into full solution mode? Or Do you look around and try to figure out who…

Continue Reading5 negative impacts of a blame culture
Read more about the article The one thing most leaders forget about accountability

The one thing most leaders forget about accountability

  • Post author:Gordon Tredgold
  • Post published:October 30, 2019
  • Post category:Article/Leadership

While it’s true that Accountability starts at the top, and that if leaders don’t walk the talk, and meet their commitments, it will be almost impossible to create a culture of accountability. Yes, if…

Continue ReadingThe one thing most leaders forget about accountability
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