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happiness

Top Picks

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Recent Articles

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article Are customers the source of happy ever after?

Are customers the source of happy ever after?

  • Post author:Kym Hamer
  • Post published:April 7, 2019
  • Post category:Article/Customer Innovation/Top Picks

Finland, it seems, is the happiest place on earth. Yes, the Finns have topped the charts this year in the UN’s latest World Happiness Report ahead of Norway, Denmark, Iceland…

Continue ReadingAre customers the source of happy ever after?
Read more about the article At the centre of every organisation is YOU

At the centre of every organisation is YOU

  • Post author:Richard Horner
  • Post published:March 21, 2019
  • Post category:Leadership/Video

There is so much to say about all of the great benefits that employees bring to an organisation. Today I start with a short video introducing myself and explaining what…

Continue ReadingAt the centre of every organisation is YOU
Read more about the article Get happy and avoid “brain bunions”

Get happy and avoid “brain bunions”

  • Post author:The Next Ten Years
  • Post published:March 2, 2019
  • Post category:Leadership/Podcast

In this podcast, Nick Bush discusses the concept of employee happiness with his fellow NextTen Managing Partner, Richard Horner. Happiness is fundamental to greater employee engagement and has a dramatic…

Continue ReadingGet happy and avoid “brain bunions”
Read more about the article How strong is your “Alt-CV”?

How strong is your “Alt-CV”?

  • Post author:Nick Bush
  • Post published:January 14, 2019
  • Post category:Article/Leadership

Paying attention to the things not on a CV can be just as important as the things that are on it Like most people I like to keep my CV…

Continue ReadingHow strong is your “Alt-CV”?
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