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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article Building passenger confidence for customer success

Building passenger confidence for customer success

  • Post author:Guest Contributor
  • Post published:May 18, 2018
  • Post category:Customer Innovation

Recognising the impact of hidden disabilities on passenger confidence levels at our airports makes ethical and business sense How can airports and airlines tell if someone is disabled? That’s a…

Continue ReadingBuilding passenger confidence for customer success
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