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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article Using data to improve customer experience

Using data to improve customer experience

  • Post author:Ian Golding
  • Post published:November 1, 2019
  • Post category:Customer Experience/Interview

I recently conducted an interview with ReachForce on the subject of ‘using data to improve Customer Experience’ – here is what I had to say… How did you become so passionate about…

Continue ReadingUsing data to improve customer experience
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