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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article Coronavirus isn’t the only thing killing the aviation industry

Coronavirus isn’t the only thing killing the aviation industry

  • Post author:Liliana Petrova
  • Post published:April 2, 2020
  • Post category:Article/Customer Experience

Eighteen years ago, September 11th caused a three-day halt of the US commercial airlines and resulted in a 31.6% reduction in travel in September 2001 compared to the previous year. Think about…

Continue ReadingCoronavirus isn’t the only thing killing the aviation industry
Read more about the article The urban myth that reflects a scary reality
Source: Jeff Green/Rethink Robotics - Rethink Robotics, CC BY 4.0, https://commons.wikimedia.org/w/index.php?curid=65794970

The urban myth that reflects a scary reality

  • Post author:Charles Bennett
  • Post published:April 6, 2018
  • Post category:Leadership

“65% of future jobs have not been invented” is a myth but the underlying drivers are massively important Many of us have heard the statistic “65% of school children will…

Continue ReadingThe urban myth that reflects a scary reality
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