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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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Read more about the article Did Dove behave like bad boys? Don’t forget: customers drive your reputation!

Did Dove behave like bad boys? Don’t forget: customers drive your reputation!

  • Post author:Nick Bush
  • Post published:November 12, 2017
  • Post category:Case Study

Do you remember how Dove not only shot themselves in the foot but then carried on and removed a couple of toes for good measure? To many it was always…

Continue ReadingDid Dove behave like bad boys? Don’t forget: customers drive your reputation!
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