Putting compassion into customer experience
BBC Radio 4’s ‘Money Box’ isn’t often where you go for a scoop with political ramifications but today’s announcement by the programme that families on Universal Credit will miss out…
Get excited about the GDPR! If you have not yet started you are just in time
Myth - GDPR is an expensive and time consuming compliance headache. Not true! 40% of companies yet to do something about it (Institute of Director research). These are the companies that have…
4 Simple Things Every Team Wants from Their Leader
While it can be difficult to become a great leader and to achieve great things, practising great leadership is actually quite easy. There is a tendency to overcomplicate or overthink…
Corporatism is killing entrepreneurialism
Why aren’t the naturally entrepreneurial minded geniuses behind new innovative (disruptive) businesses interested in being employees in big corporations? Because they are naturally entrepreneurial thinkers who are stifled by the…
People Feet Journey Quote Shoes Passion Selfie
Explaining your company background – the often missed sales opportunity
How often have you sat down and listened to a sales person introduce their company? How did you feel at the time? a) Mildly Interested? b) Yeah, yeah – can…
Intrapreneurs are mostly pains in the butt that large companies simply don’t need – aren’t they?
Intrapreneurship. A term that is going to have significantly more impact on organisations in the next few years. In fact it is going to become a make or break for…
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