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Author: Rosa Antonia Carrillo

This author has written 9 articles

Top Picks

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

Author

Rosa

Rosa Antonia Carrillo, MSOD is a leadership and culture expert with an emphasis in environment safety and health. Her upcoming book, The Relationship Factor in Safety Leadership, is scheduled for publication by Routledge Publishing has been called required reading to understand the foundations of "safety culture" by Edgar Schein.

Her ground breaking articles on relationship centered leadership, safety culture, mindful conversations, trust and open communication have gained the attention of of leaders world-wide. In recognition of her contributions, the Safety Institute of Australia invited her as the Wigglesworth Memorial Lecturer in 2015.

She is president of Carrillo & Associates, Inc. a provider for employee engagement, leadership development, and coaching services for leaders of companies that want to achieve high performance in EHS while delivering business results. The C&A team delivers engaging leadership development workshops to executives, managers, supervisors and employees to help them transform into leaders who build collaborative, trusting, and motivating work environments. At the same time, given the unique challenges of operating a high- hazard facility, the training focuses on managing and enhancing employee performance as well as effective decision-making.

Ms. Carrillo holds a Masters of Science in Organizational Development and is former adjunct faculty for the Presidential Key Executive MBA program at Pepperdine University.

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Recent Articles

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

All articles

Read more about the article Tell your story and change your team’s performance

Tell your story and change your team’s performance

  • Post author:Rosa Antonia Carrillo
  • Post published:April 14, 2020
  • Post category:Article/Leadership

“Ironically, teams succeed because they are exceedingly human. By acknowledging the imperfections of their humanity, members of functional teams overcome the natural tendencies that make teamwork so elusive.” Patrick Lencioni Teams…

Continue ReadingTell your story and change your team’s performance
Read more about the article Psychological Safety: one antigen against the Corona Virus

Psychological Safety: one antigen against the Corona Virus

  • Post author:Rosa Antonia Carrillo
  • Post published:March 31, 2020
  • Post category:Article/Leadership

This dialogue is from the Women in Safety Excellence WISE/ASSP. I am keeping it anonymous and invite people to own it if they so choose. Why is psychological safety an…

Continue ReadingPsychological Safety: one antigen against the Corona Virus
Read more about the article Exquisite Risk: Why Social Connection Eats Rules, Law, Values, Etc.

Exquisite Risk: Why Social Connection Eats Rules, Law, Values, Etc.

  • Post author:Rosa Antonia Carrillo
  • Post published:March 12, 2020
  • Post category:Article/Leadership

We have come to the understanding that risk cannot be eliminated, and it can be mitigated through various operational processes and technologies. Still, the effectiveness of these mitigation is hampered…

Continue ReadingExquisite Risk: Why Social Connection Eats Rules, Law, Values, Etc.
Read more about the article Trust, Collaboration & Accountability: Building team relationships that improve performance

Trust, Collaboration & Accountability: Building team relationships that improve performance

  • Post author:Rosa Antonia Carrillo
  • Post published:February 28, 2020
  • Post category:Article/Leadership

At the executive level, a leader's ability to build an effective team is probably the most important competence in the current marketplace. In reality it is the most important competence…

Continue ReadingTrust, Collaboration & Accountability: Building team relationships that improve performance
Read more about the article Employee Engagement: Simple but not easy
Businesswoman Addressing Meeting Around Boardroom Table

Employee Engagement: Simple but not easy

  • Post author:Rosa Antonia Carrillo
  • Post published:February 22, 2020
  • Post category:Article/Leadership

Have you ever been to a motivational lecture for self improvement, and said to yourself, "She makes it sound to easy." Then you get home, and it's oh, so hard.…

Continue ReadingEmployee Engagement: Simple but not easy
Read more about the article Reconstructing the concept of feedback and difficult conversations

Reconstructing the concept of feedback and difficult conversations

  • Post author:Rosa Antonia Carrillo
  • Post published:February 11, 2020
  • Post category:Article/Leadership

I think I have finally found a way to transform the difficult aspects of giving and receiving feedback. It would really help to get rid of those terms because they…

Continue ReadingReconstructing the concept of feedback and difficult conversations
Read more about the article Is inclusion and belonging a leadership mindset?

Is inclusion and belonging a leadership mindset?

  • Post author:Rosa Antonia Carrillo
  • Post published:February 4, 2020
  • Post category:Article/Leadership

I am not going to reiterate the neuroscience and psychological research behind the increasing awareness that inclusion and belonging are essential conditions for high performing teams. I am going to…

Continue ReadingIs inclusion and belonging a leadership mindset?
Read more about the article How an entrepreneur grew his business from $168 to $168M

How an entrepreneur grew his business from $168 to $168M

  • Post author:Rosa Antonia Carrillo
  • Post published:January 4, 2020
  • Post category:Article/Entrepreneurialism

I was a little depressed after a colleague told me about a CEO that had fired several people because they used an outdated procedure. Unfortunately, this company was the only…

Continue ReadingHow an entrepreneur grew his business from $168 to $168M
Read more about the article Recovering Our Underutilized Human Resources

Recovering Our Underutilized Human Resources

  • Post author:Rosa Antonia Carrillo
  • Post published:December 4, 2019
  • Post category:Article/Leadership

I'm always looking for ideas to help me think differently about leadership development. My colleagues on LinkedIn have not disappointed me. There was a recent post that made me realize…

Continue ReadingRecovering Our Underutilized Human Resources
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