Skip to content
Next Ten Years logo
  • Home
  • What we do
  • Knowledge Hub
  • Who we are
  • Insights
  • Get in touch
Menu Close

Author: James Woudhuysen

This author has written 1 articles

Top Picks

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

Author

James

Currently visiting professor, London South Bank University; journalist; occasional broadcaster for Radio 4. St Paul’s School scholar; helped install Britain’s first computer-controlled car park, 1968; graduated in physics. Editor, Design, 1979-82; co-founder, Blueprint magazine. Multi-client study, e-commerce, for the designers Fitch, 1988; proposed Web TV, Henley Centre for Forecasting, 1993. Chief, worldwide market intelligence, Philips Consumer Electronics, the Netherlands, 1995-7. Director, product designers Seymour Powell, 1997-2001. Independent since 2001.

James has written for the following: Applied Ergonomics, Computing, Cultural Trends, The Economist, The Institute of Mechanical Engineers Journal, Long Range Planning, New Civil Engineer, The Times, The Independent and The Guardian.

READ ARTICLE

Recent Articles

  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

All articles

Read more about the article The Fake phenomenon

The Fake phenomenon

  • Post author:James Woudhuysen
  • Post published:May 2, 2018
  • Post category:Customer Innovation

The arrival of fake videos and associated phenomena will drive us towards a greater emphasis on human service “Sincerity – if you can fake that, you've got it made.” US…

Continue ReadingThe Fake phenomenon
Next Ten Years logo
  • Home
  • Get in touch
  • Privacy Policy
Copyright 2025 NextTen Limited | Designed by cube lab
  • Home
  • What we do
  • Knowledge Hub
  • Who we are
  • Insights
  • Get in touch