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  • Think differently to find the best talent: Recruitment in a disruptive digital age
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  • Think differently to find the best talent: Recruitment in a disruptive digital age
  • Turning leadership on its head: Finding the leaders around you
  • How buying on emotion led to one of the best customer experiences I’ve had.
  • Nothing goes together like a bird feeder, chocolate and the Bossa Nova (?!)
  • What the NHS can teach us about customer relationship management

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‘More than just the product’ – the evolution from product centric to customer centric

‘More than just the product’ – the evolution from product centric to customer centric

  • Ian Golding
  • May 9, 2020
  • Article / Customer Experience / Featured

I recently read an interesting article about book stores. The very first sentence of the article stated: ‘Independent bookshops need to make readers feel special in order to compete in…

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How group collaboration at work improves productivity
Multiethnic Group of People Planning Ideas

How group collaboration at work improves productivity

  • Gordon Tredgold
  • February 26, 2020
  • Article / Leadership

While many workers are forced to compete against each other as individuals, collaborative projects can help to increase productivity as well as having a number of benefits for your employee’s…

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