Strength

‘More than just the product’ – the evolution from product centric to customer centric

Ian Golding
May 9, 2020
Article / Customer Experience / Featured

I recently read an interesting article about book stores. The very first sentence of the article stated: ‘Independent bookshops need to make readers feel special in order to compete in…

Multiethnic Group of People Planning Ideas

How group collaboration at work improves productivity

Gordon Tredgold
February 26, 2020
Article / Leadership

While many workers are forced to compete against each other as individuals, collaborative projects can help to increase productivity as well as having a number of benefits for your employee’s…