Meet The NextTen Team
The NextTen team are all acknowledged thought leaders and specialists in helping companies establish or accelerate the delivery of a culture of customer obsession.
FOUNDER & MANAGING PARTNER
Acknowledged thought leader in best and next practice approaches to customer experience. Expert strategist, trainer and change leader.
CHIEF OPERATING OFFICER
Early founding director of NextTen. Expert at creating high performing teams in the technical sector
HEAD OF PRODUCT INNOVATION
Taken product innovation and business process management skills and aligned these into the latest customer-driven thinking strategies to create performance impact ideas which can be utilised immediately.
HEAD OF DELIVERY
Strategist, consultant and change manager who helps companies become genuinely customer-centric. Specialises in delivering customer-driven business transformation projects.
PARTNER - LEADERSHIP STRATEGIES
Leadership, business and transformation expert who has successfully delivered programs that save $350m in Operational Costs, turned round failing departments increasing on-time delivery from <35% to 95%, and service levels from 57% to 99.7%.
CHANGE & DELIVERY EXPERT
Senior change professional, who shapes and delivers complex business, technology and change projects and programmes.
SENIOR BUSINESS COACH & MENTOR
Innovating peoples' minds so that they can live extraordinary lives. Curiosity, passion, and purpose are my main driving forces. Coaching for creating awareness of hidden opportunities, making powerful choices and taking effective action.