The benefits of training your employees
In the chaos of the running of a business, training employees and continuing to train them throughout their tenure at your company can fall down the list of priorities. However,…
In the chaos of the running of a business, training employees and continuing to train them throughout their tenure at your company can fall down the list of priorities. However,…
Although Customer Experience has been around for a long time, hiring for CX has become a greater priority for executives and funding committees only in the last 5 years. With…
You’ve taken the plunge and finally set up that business that you’ve always wanted. Gone are the days of working for someone else – you’re finally out on your own…
Just like walking to the next tee, starting over can really help you up your game. Recently I was at an event where we were comparing the number of jobs…
Priti Patel’s much-publicised forced resignation as International Development Secretary the other week, for not disclosing the extent of her holiday meetings with senior contacts in the Israeli government, illustrates the perils of going…
Building a startup company requires a lot of work. As the number of employees grows, so do the responsibilities of a manager. Scaling your employee growth can be a difficult…
In a sea of endless possibility, discover the power of not doing something A while ago a business associate and I were discussing a joint venture we had planned to…
I recently conducted an interview with ReachForce on the subject of ‘using data to improve Customer Experience’ – here is what I had to say… How did you become so passionate about…