The worst boss I ever had and what it taught me
I can honestly say I have worked for some great bosses. But without doubt, it is those bad bosses that made the biggest impact, left the largest impression and taught…
I can honestly say I have worked for some great bosses. But without doubt, it is those bad bosses that made the biggest impact, left the largest impression and taught…
This is the Nobel Museum in Stockholm, housed in the old Stock Exchange building in the shadow of Storkyrkan‘s baroque steeple. It is right in the heart of the old…
We get promoted because of our technical skills, but our success as managers and leaders is determined by our Emotional Intelligence or our EQ. This is because it’s our EQ which helps us connect with…
Dystopian visions send Nick Bush a warning about the future of customer experience I misread a message from a colleague yesterday telling me that Gordon Tredgold’s article on 15 things…
We all like to think that we're great bosses, in fact, we know we are because our team never complain or say anything bad about us. But when 50% of people…
Sometimes it pays to listen to the minority view The recent D-Day commemorations have reminded me that last year I saw a great play about weather forecasting… don’t stop reading…
In 2014 888,246 hand-made ceramic poppies were planted in the moat surrounding the Tower of London to commemorate the 100th anniversary of Britain’s involvement in World War I. A collaboration…